Refund Policy

30-Day Returns and Exchanges

Customers may ask to return or exchange an item without stating a reason during the 30 days following delivery. For clarity, the item must not be sent until our support team has confirmed the request and provided instructions. For consistent handling, this explanation identifies the stages involved in returns and exchanges; the governing standard remains convenient to locate. For approved returns, munchkin is responsible for return postage whether the request is based on preference, exchange, damage, defect, wrong fulfillment, or a missing item. For clarity, a prepaid label or comparable paid method will be arranged. Keep the product and included pieces together for the return when reasonably possible. For the applicable request, nothing in this condition removes remedies that consumers are legally entitled to receive.

Limited Return Categories

Customized products, clearance or Final Sale products, gift cards, and opened intimate or hygiene-sensitive products are excluded from no-reason returns where the law permits. Customers retain all applicable rights for faulty, damaged, misdescribed, incorrect, or incomplete goods despite these discretionary-return limits. For practical reference, this guidance summarizes timing, responsibility, and support for return exclusions; timing and responsibility remain unambiguous.

Cancellations, Refunds, and Where to Return

The refund determination follows receipt and inspection. Under this policy, if approved, payment is reversed to the original method within 5–10 business days, with any later account posting controlled by the customer's provider. To help customers act with confidence, this explanation describes our process for refunds and cancellations in ordinary circumstances; timing and responsibility remain unambiguous. An unshipped order can be considered for cancellation; after shipment, the customer must follow this Refund Policy. Approved returns normally use 30108 Iroquois Dr, Warren, Michigan, 48088, United States. For completeness, because routing instructions may matter, contact support@munchkinbeacon.shop or 512-791-2660 before mailing the package.